JourneyClock.com is operated by Mehu Solutions Private Limited, an IATA-accredited travel agency registered in India.

Company Name: Mehu Solutions Private Limited

IATA Accreditation No.: 14038065

Registered Address: A-1038 Mayur Vihar Phase 3 Delhi

Email: support@journeyclock.com

Toll-Free (USA): (888) 959-7740

Personal Information

We collect information you provide directly when making bookings or contacting us, including:

Full name and date of birth

Email address and phone number

Passport and travel document details

Billing and payment information

Travel preferences and special requests

Automatically Collected Information

When you visit our website, we automatically collect:

IP address and approximate location

Browser type, device type, and operating system

Pages visited, time spent, and click behaviour

Referring website or search query

This data is collected via cookies, pixels, and analytics tools.

We use your personal information to:

Process flight, hotel, and holiday package bookings

Send booking confirmations, itineraries, and travel updates

Respond to your enquiries and provide customer support

Process payments securely

Personalise your browsing experience

Send promotional offers and newsletters (you may opt out at any time)

Improve our website and services through analytics

Comply with legal and regulatory obligations

We use cookies and similar tracking technologies to enhance your experience and serve relevant advertisements.

Google Ads & Remarketing

We use Google Ads to display advertisements on Google Search and partner websites. Google may use cookies and device identifiers to show you ads based on your previous visits to JourneyClock.com (remarketing).

Google Analytics

We use Google Analytics to understand how visitors use our website. This data is aggregated and anonymised.

Managing Your Preferences

You can manage or opt out of personalised advertising at any time:

Google Ads Settings: adssettings.google.com

Google Analytics Opt-Out: tools.google.com/dlpage/gaoptout

Browser cookie settings: adjust in your browser's privacy/security settings

For more on how Google handles data, visit: policies.google.com/privacy

We do not sell your personal information. We may share your data with:

Travel Service Providers: Airlines, hotels, car rental companies, and tour operators necessary to fulfil your booking.

Payment Processors: Secure third-party payment gateways that process your transactions. These providers are PCI-DSS compliant.

Advertising Partners: Platforms such as Google Ads for the purpose of delivering targeted and remarketing advertisements.

Legal & Regulatory Authorities: Where required by law, court order, or to protect the rights and safety of our users or the public.

Business Transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred to the new entity, subject to the same privacy protections.

We retain your personal information for as long as necessary to:

Fulfil the purposes described in this policy

Comply with legal, tax, and accounting obligations

Resolve disputes and enforce agreements

Booking records are typically retained for 7 years in accordance with financial regulations. You may request deletion of your personal data subject to these legal obligations.

We implement industry-standard security measures to protect your personal information, including:

SSL/TLS encryption for all data transmitted via our website

Secure, access-controlled servers

Regular security audits and vulnerability assessments

No method of internet transmission is 100% secure. While we take all reasonable steps to protect your data, we cannot guarantee absolute security.

For All Users

You have the right to:

Access the personal data we hold about you

Request correction of inaccurate data

Request deletion of your data (subject to legal obligations)

Withdraw consent for marketing communications at any time

Lodge a complaint with the relevant data protection authority

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information.

India Residents (DPDP Act 2023)

We comply with India's Digital Personal Data Protection Act, 2023. Indian residents may contact us to exercise their rights under this Act, including the right to access, correct, and erase personal data.

Our website may contain links to third-party websites (such as airlines or hotel chains). We are not responsible for the privacy practices of these websites and encourage you to review their individual privacy policies.

Our services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will take steps to delete it.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Mehu Solutions Private Limited (JourneyClock.com)

A-1038 Mayur Vihar Phase 3 Delhi

Email: support@journeyclock.com

Toll-Free (USA): (888) 959-7740

IATA Accreditation No.: 14038065

Business Hours: Monday–Saturday, 9:00 AM – 8:00 PM IST